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ZANMED Medical Supplies
Nairobi, Kenya
Mon-Fri: 8AM-7PM
(+254) 757-011738
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zanmedmedicalsupplies@yahoo.com
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ZANMED Medical Supplies
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Trusted Medical & Laboratory Equipment Suppliers in Kenya

Supporting Kenya’s healthcare and science sectors withprecision laboratory equipment, high-purity reagents, and diagnostic tools. From Nairobi-based clinics to regional research labs, we deliver excellence.

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Hospital Supplies

Full-scale medical equipment solutions for modern clinical environments.

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Lab Diagnostics

Advanced diagnostic tools and lab machinery for accurate results.

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Reagents & Chemicals

ISO-certified laboratory reagents for schools and industrial research.

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Home Care

Mobility aids and patient monitoring devices for professional home-based care.

Frequently Asked Questions

Everything you need to know about our medical and laboratory supply services in Kenya.

Yes. All our medical devices, laboratory reagents, and hospital consumables are fully vetted and registered by the Pharmacy and Poisons Board (PPB) of Kenya to guarantee clinical safety and compliance.

Yes, we offer fast and secure nationwide delivery. We supply county hospitals, private clinics, and pharmacies across Nairobi, Mombasa, Kisumu, Eldoret, and all other regions, including temperature-controlled logistics for sensitive reagents.

We stock a comprehensive range of healthcare products, including ICU hospital beds, surgical instruments, diagnostic imaging machines (ultrasound, X-ray), laboratory consumables, and everyday medical disposables.

Absolutely. We accept Local Purchase Orders (LPOs) from registered hospitals, NGOs, and research institutions. We provide competitive wholesale pricing, tender support, and flexible credit terms for bulk procurement.

Yes. Our in-house team of certified biomedical engineers handles the installation, calibration, and preventive maintenance of all lab and clinical machinery we sell, backed by standard manufacturer warranties.

Yes, alongside our corporate medical supplies, we sell home-care equipment such as oxygen concentrators, blood pressure monitors, glucometers, and wheelchairs directly to patients and caregivers.

Bulk Orders & Wholesale

Equipping a new clinic or hospital in Kenya? Contact us for specialized wholesale quotes and dedicated logistics support.

Serving all 47 Counties

Zanmed Medical Supplies Ltd

Professional medical supplies and equipment for healthcare professionals. Serving all 47 counties in Kenya.

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  • Emailzanmedmedicalsupplies@yahoo.com
  • Phone+254 (757) 011-738
  • HoursMon-Fri: 8AM - 7PM

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Support Center

Help & Support

Find answers to your questions and get the support you need

Order Management

Track orders, modify requests, and manage shipments

  • β†’ How to place an order
  • β†’ Track your shipment
  • β†’ Modify or cancel orders
  • β†’ Return and exchange policy

Product Information

Find details about our medical supply products

  • β†’ Product specifications
  • β†’ Certifications & compliance
  • β†’ Bulk order pricing
  • β†’ Product availability

Account & Billing

Manage your account and billing information

  • β†’ Create an account
  • β†’ Update billing address
  • β†’ View invoices
  • β†’ Payment methods

Technical Support

Get help with website and service issues

  • β†’ Website troubleshooting
  • β†’ Account login issues
  • β†’ Payment problems
  • β†’ Download resources

Featured Articles

Account Setup3 min read

Getting Started with Your Account

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Pricing & Orders5 min read

Understanding Our Bulk Pricing

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Product Info4 min read

Warranty & Compliance Information

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Common Questions

How do I track my order?

Once your order ships, you'll receive a tracking number via email. You can use this number to track your shipment in real-time on our website or through the carrier's tracking page. Orders typically ship within 1-2 business days.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), debit cards, and bank transfers for bulk orders. For corporate accounts, we also offer net payment terms. All payments are processed securely using SSL encryption.

Do you offer rush shipping?

Yes, we offer expedited shipping options. Standard delivery is 2-3 business days, but we can arrange same-day or next-day delivery for urgent orders. Please contact our sales team for rush delivery rates.

Can I modify my order after placing it?

Orders can be modified or cancelled within 2 hours of placement. After that time, the order enters our fulfillment process and cannot be changed. Please contact our support team immediately if you need to make urgent changes.

What is your return policy?

We offer a 30-day return policy on unopened, unused products in original packaging. Opened or used medical supplies cannot be returned for health and safety reasons. Please see our return section for the complete policy.

Do you offer wholesale pricing?

Yes, we offer competitive wholesale and bulk pricing for healthcare facilities and corporate buyers. Contact our sales team at sales@zanmed.com or call 1-800-ZANMED-1 to discuss volume discounts.

Still Need Help?

If you can't find the answer you're looking for, our support team is here to assist you. We aim to respond to all inquiries within 24 hours.

Support Hours

Phone: Mon - Sat, 8AM - 6PM

Email: 24/7 (Response within 24 hours)

Chat: Mon - Sat, 8AM - 6PM

Closed on weekends and major holidays

Browse All Resources

Check out our comprehensive FAQ section for more detailed information about our services and policies.